Privacy Policy for The Healing Muse

Effective Date: October 6, 2025

This Privacy Policy describes how The Healing Muse (referred to as "we," "us," or "our") collects, uses, and shares information when you use our website (https://healingmuse.com/), participate in our Spiritual Life Guidance Sessions, Intuitive Healing Sessions, workshops, or engage with our online courses and digital content (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information about you in a few different ways:

A. Information You Provide Directly

This is information you voluntarily give us when interacting with our Services, such as when you:

• Book a Session or Workshop: We collect your name, email address, phone number, and any necessary information regarding the nature of your session (e.g., body reading details, personal goals, history relevant to the guidance).

• Make a Purchase: We collect transaction details, which may include your payment information (processed by a third-party payment processor, not stored by us), billing address, and service or course selection.

• Subscribe to Newsletters/Vlogs: We collect your email address when you sign up for our mailing list or subscribe to our YouTube channel links.

• Communicate with Us: We collect any information you send us via email, contact forms, or direct messages.

• Participate in Courses/Workshops: We collect your answers to quizzes, discussion forum posts, feedback, and any personal reflections or notes you share within the course platform.

B. Information Collected Automatically

When you visit our website, we may automatically collect certain information:

• Log Data: Information such as your IP address, browser type, operating system, referring pages, access times, and pages viewed.

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our Services and hold certain information. This helps us analyze website traffic and personalize content.

• Usage Data: Information about how you use our Services, such as the modules and lessons you view in a course, the duration of your session, and which links you click.

C. Information from Third Parties

We may receive information about you from third-party services that integrate with our site:

• Booking Platforms (e.g., Acuity, Calendly): If you book a session, we receive your booking details and contact information.

• Payment Processors (e.g., Stripe, PayPal): They provide us with confirmation of payment but generally do not share sensitive financial details like full credit card numbers.

• Course Platforms (e.g., Thinkific, Teachable): If our courses are hosted on a third-party platform, they share your enrolment and progress data with us.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To deliver the Spiritual Life Guidance Sessions, Intuitive Healing Sessions, online courses, and content you have purchased or requested.

• To Communicate: To send you essential updates about your sessions, transaction confirmations, security alerts, and administrative messages.

• Personalization: To tailor our content, course recommendations, and communications based on your interests and progress.

• Marketing and Promotions: To send you newsletters, promotional materials, and information about new offerings, consistent with your subscription preferences.

• To Maintain and Improve: To analyze how our Services are used, troubleshoot issues, and improve the functionality and design of our website and course materials.

• Security and Compliance: To protect against fraud, enforce our terms and conditions, and comply with legal obligations.

3. How We Share Your Information

We do not sell your personal data. We only share your information with third parties in the following limited circumstances:

• With Service Providers: We share necessary information with trusted third parties who perform functions on our behalf, such as:

  • Payment processing (to handle transactions).

  • Hosting the course platform (to deliver course content).

  • Email service providers (to send newsletters and updates).

  • Website analytics (to understand site usage).

• For Legal Reasons: We may disclose your information if required by law, subpoena, or if we reasonably believe that disclosure is necessary to protect our rights, your safety, or the safety of others.

• With Your Consent: We may share information for any other purpose with your explicit consent.

Note on Personal Session Data: The content discussed in your Spiritual Life Guidance or Intuitive Healing Sessions is treated with the highest degree of confidentiality and is only viewed by the practitioner unless explicitly agreed upon by you for testimonial or teaching purposes.

4. Data Retention

We retain your personal information only for as long as necessary to provide you with our Services and for legitimate and essential business purposes, such as maintaining business records, fulfilling legal obligations, and resolving disputes.

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access and Update: Request access to the personal data we hold about you and ask for it to be updated or corrected.

• Opt-Out of Marketing: You can opt-out of receiving marketing emails from us by following the unsubscribe link provided in those emails. Please note that even if you opt-out of marketing, we will still send you essential administrative emails related to your services (e.g., session reminders, payment confirmations).

• Request Deletion: Ask us to delete your personal data. Note that we may be required to keep some information for legal or financial record-keeping purposes.

• Cookies: You can generally adjust your browser settings to reject cookies or to prompt you before accepting a cookie.

6. Security

We take reasonable and appropriate measures to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of the policy. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, your personal information, or our practices, please contact us at:

The Healing Muse [email protected]